The SaaS CX Show

Latest Posts

  • Episode 017: Successful CRM through Sellsation with Thomas Kattnigg
    In this episode of the SaaS CX Show, I’m talking with Thomas Kattnig, CEO of Sellsation. Thomas and his team have created a highly capable CRM program that delivers results and has very little churn. In fact, according to Thomas, Sellsation has a 95-percent customer retention rate!
  • Episode 016: Smart Office Transforms Contracting with Tom Coffin
    What makes Smart Office such a compelling piece of software is that it’s an end-to-end system. From the moment the business reaches out to a customer, they can build a proposal, organize the project, assign tasks, have workers check off those tasks, and then send an invoice once it’s all done.
  • Episode 015: Travel Platforms with Mike Volpe
    Today, I’m speaking with Mike Volpe, CEO of, a corporate travel platform that has been making big waves within the industry. We discuss how Lola has become such a beloved program and how their success can help businesses create better travel packages for employees.
  • Episode 014: User Management with Brian Pontarelli
    In this episode, I’m talking with Brian Pontarelli, founder and CEO of FusionAuth, to see why user management is such a high-market area.
  • Episode 013: AI-Enabled Personality Testing with Drew D’Agostino
    In this episode of the SaaS CX Show, I’m talking with Drew D’Agostino, founder of Crystal. We discuss the role that AI plays in his software and how personality tests are such a valuable tool for businesses.
  • Episode 012: Automated LinkedIn Marketing with Adrian Boysel
    In this episode of the SaaS CX Show, I’m talking with Adrian Boysel, founder, and CEO of Lead Butler. His software focuses exclusively on making LinkedIn better for lead generation, and the approach he and his team have taken is already making waves. We discuss the pitfalls he’s experienced and how his team has overcome them.